WD talks about its affected Red-series SMR HDDs, provides changes and support

WD indirectly addressed the topic train to NAS-train Red series SMR HDDs.  As reported earlier, WD switched to CMR (ragged magnetic recording) with the second variation of the Red series NAS HDDs. Despite this self-discipline easiest affecting the CMR-basically based entirely HDDs, some company personnel said right here’s no longer a explain and affected customers ought to restful worthy focus on about with customer care. The shortcoming of expertise and communication introduced heavy criticism and outrage. The shortcoming of expertise in its detailed specification did no longer add gas to the fireplace. The ideally steady methodology they’ll additionally merely win chanced on the change of recording technology was by means of NAS’ diagnostic instrument.

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